Legal Solutions & Services
Strengthen Security and Collaboration
Superior has 50+ years of experienced partnership with law firms. You can depend on us to handle your business — while you handle the law. We offer wide range of comprehensive and customized hardware, software, IT and professional services specifically for law firms designed to improve productivity, create transparency, help you strengthen security, and gain control over your information workflows.
Discover how Superior can help you transform the way you operate and innovate at your law firm.
Print Solutions from Superior
Ricoh’s series of intelligent multifunction printers and devices (MFPs) are transforming office printing by joining printer hardware with software that scales with your business. Designed to meet the changing needs of modern, technology enhanced workplaces our MFPs are aligned with our Dynamic Workplace Intelligence approach, ensuring that print solutions adapt to customer requirements.
At Superior, we make it our business to make your business more efficient and effective. Discover how we can help you find the right business technology solutions to maximize your productivity, empower creativity, and cut costs.
Our device’s capabilities can grow with your organization. Our printers are built on Ricoh’s new Always Current Technology platform that allows you to install the latest features and enhancements, helping to keep your device current and ready to meet your changing business needs.
Our intelligent devices demonstrate our commitment to security and meet the industry standard IEEE 2600 requirements for device security. Our Ricoh-proprietary operating system helps to reduce the risks from external threats without hindering your business processes or productivity. We’ll help protect your data, so you can focus on what you do best.
Ricoh’s multifunction printers have the technology to help reduce your CO2 footprint whilst driving down costs. Our MFPs are built from sustainable materials and have one of the lowest TEC (Typical Energy Consumption) values in the industry. Advanced energy management features such as the quick start-up function and a human detection sensor also assist in reducing energy costs. We also offer recycling programs to ensure responsible end-of-life product management for your devices.
Our new 10.1” Smart Operation Panel makes it easier to move between tasks more rapidly and conveniently. With the same gestures you use on your smartphone or tablet, you can access settings, preview and configure detailed layout options allowing you to simplify document creation.
IT & Professional Services for Legal Organizations
Having partnered with legal firms of all sizes for 50+ years, Superior understands the unique challenges facing you. That’s why we’ve created a wide range of comprehensive and customized IT and professional services specifically for law firms.
Alongside our standard offering of Managed Services, explore our industry specific Legal Managed Infrastructure Services and our Hosted Legal Desktop from Ricoh.
Legal Managed Infrastructure Services
Utilize our 50+ years of experience. You maintain full control over the end-user experience of your employees utilizing Superior as an extension of your team for additional infrastructure support. From hosting, managing, maintaining, and supporting your networks, servers, desktops, and applications, you can find services to:
- Relieve your IT teams of menial work
- Maintain foundational IT systems
- Deliver complete, comprehensive, and custom IT support for the most complex hosting environments.
Our Legal Managed Infrastructure Services include:
- Project-based engagements. Work with on specific projects like hardware and software upgrades, document management system design and migrations, cloud migrations, infrastructure refreshes, and more.
- Hardware and software implementations. Our partnerships provide our clients with access to leading applications, allowing us to build solutions for the most complicated configurations.
- Document management support. We’ll consult with key stakeholders to define and implement systems and workflows to manage content that meet your needs to ensure secure file sharing and records management.
- Strategic planning. We can help you assess your environment, design a roadmap for storage, network, PC, server, and customer-facing upgrades, always based on your established budget.
- End-user computing. Accommodate the way your end-users work by leveraging the applications and devices that enable the access and sharing of information quickly and securely, wherever they are working today.
Hosted Legal Desktop from Ricoh
Ricoh’s Hosted Legal Desktop is a fully managed IT solution for law firms. From your desktop, laptop or approved device, you can access all the IT essentials and applications a law office needs — without the burden of managing hardware, software, backups, security and networks.
Hosted in Ricoh’s secured data center, Ricoh’s Hosted Legal Desktop provides a virtual environment where more than 100 legal and office applications designed for law firms can be accessed through dedicated connections. It eliminates server management and includes a 24/7 help desk, built-in storage and backup, advanced security, and an easy-to- use desktop interface.
With this virtual desktop designed specifically for law firms, you gain:
- Exceptional infrastructure services
- Powerful performance from the latest technology
- Advanced security
- Superior connectivity
- Greater uptime
- Optimal redundancy for increased reliability
- Seamless system and application upgrades
- 24×7 on-going help desk support
- Disaster recovery and backups
- Scalability – add (or remove) users as needed
Document Processing Services & Workflow Solutions
Transform the way you operate and innovate at your law firm. Superior’s technology solutions and services from Ricoh are designed to improve productivity, create transparency, help you gain control over your information workflows and more.
Explore our Document Capture & Processing Solutions and our Workflow Solutions.
Document Capture & Processing Solutions
We take on your high-end document creation and word-processing needs, freeing you from the administrative, personnel and financial issues that come with it. You can reduce your need for extra staff and outsource your word document processing when it’s right for you and your team. You’ll have more time to devote to legal activities while remaining flexible for peak workloads and specialized litigation support. Get the right people on the job when you need them.
Superior has 50+ years of experience in partnership with law firms. Partnering with Superior means you can depend on us to handle your business — while you handle the law.
- Reduce your in-house employee expenses.
- Take advantage of low-cost labor geographies.
- Reduce capital expenditures such as computers, real estate or facilities.
- Increase your efficiency while reducing in-house administrative overhead.
Workflow Solutions
Partner with us and boost your firm’s realization rates.
Standardize your firm’s billing workflow processes. Make invoicing and collections systems more efficient. By enhancing billing workflows, firms are able to bill clients accurately and in a timely manner. The ability to audit activities to help keep track of and bill for services can help ensure that firms are not absorbing costs that should be paid by clients. A prompt, accurate invoice makes it easier for a client to process payment quicker.
Automate and digitizing workflows. Superior’s Business Technology experts can help you standardize a more efficient way of capturing and routing documents and a shift of responsibilities that would dedicate staff members to specific functions. Often, these changes, including engaging outside expert resources, the digitization of documents and entire workflows, can enable a firm to perform the same amount of work with fewer Full-Time Equivalent Employees. With such automation, your firm can onboard new clients efficiently and cost effectively.
Cost Recovery
Superior’s Legal Solutions and Services can help you manage your information to improve security and manage lower operating costs.
Use technology to bill accurately.
Mistakes or gaps in your cost recovery process eat into your firm’s profits. Correct them with our Cost Recovery for Legal solution, which provides accuracy and peace of mind through proper multifunction printers (MFPs), scanners and software. You can print, copy, and scan with real-time reporting and cost allocation — helping you to:
- Help improve information security.
- Understand your true copy/print expenses.
- Bill back charges accurately.
Bill back any print job with ease.
Even one single print job can cost your firm or legal department. What about the hundreds of large documents you print for multiple clients? Recover those expenses with Cost Recovery for Legal, which lets you bill back print and copy charges to clients, individuals or departments.
See where your money is going when it comes to printing, better manage your print budgets, and more accurately assign costs or cost recovery.
Safeguard against
waste.
Control who’s able to print and what they’re able to print. With our controlled access solution, you’ll have the ability to decrease waste and accidental print jobs by determining what devices and functionalities across your printer fleet are available to employees. Set quotas for print volumes, or restrict color printing to certain personnel.
For extended oversight and security, our optional ID card authentication ensure employees have to swipe their badges at the printer before carrying out a print job.
Your Investment is Protected
& Your Business Supported
When you lease or purchase from Superior, you’re not only investing in the best-in-class hardware and software solutions available, your investment is protected with our comprehensive, flexible and customizable maintenance coverage options.
When you need help, we’ll be there within 2 hours on average.
We support your business technologies with our team of highly trained, local technicians and support professionals. Our tenured, expert technicians receive training directly from Ricoh—as well as our own programs—to provide consistent service and maximum uptime. Our technicians use state-of-the art wireless technology, giving them real-time access to business-critical data at the point of service—including access to parts and inventory databases, service histories, equipment schematics and more.
When you partner with Superior, you’re guaranteed superior support.
