Government & Military Solutions & Services
Safeguard Data, Enhance Security & Risk Management
From Federal, State and Local entities, Superior understands the complex security and compliance requirements of government agencies. Ranging from IT modernization, knowledge management, and governance and compliance, our experts can help you optimize administrative operations and improve customer experiences.
Partner with Superior and deliver mission results, securely and effectively, all while maximizing strategic cost savings.
Superior Federal with Ricoh Technologies
Superior offers the best-in-class solutions and services across Federal, State and Local governments. Ranging from IT modernization, knowledge management, and governance and compliance, our experts can help you optimize administrative operations and improve customer experiences.
Print Solutions from Superior
Ricoh’s series of intelligent multifunction printers and devices (MFPs) are transforming office printing by joining printer hardware with software that scales with your business. Designed to meet the changing needs of modern, technology enhanced workplaces our MFPs are aligned with our Dynamic Workplace Intelligence approach, ensuring that print solutions adapt to customer requirements.
At Superior, we make it our business to make your business more efficient and effective. Discover how we can help you find the right business technology solutions to maximize your productivity, empower creativity, and cut costs.
Our device’s capabilities can grow with your organization. Our printers are built on Ricoh’s new Always Current Technology platform that allows you to install the latest features and enhancements, helping to keep your device current and ready to meet your changing business needs.
Our intelligent devices demonstrate our commitment to security and meet the industry standard IEEE 2600 requirements for device security. Our Ricoh-proprietary operating system helps to reduce the risks from external threats without hindering your business processes or productivity. We’ll help protect your data, so you can focus on what you do best.
Ricoh’s multifunction printers have the technology to help reduce your CO2 footprint whilst driving down costs. Our MFPs are built from sustainable materials and have one of the lowest TEC (Typical Energy Consumption) values in the industry. Advanced energy management feature such as the quick start-up function and a human detection sensor also assist in reducing energy costs. We also offer recycling programs to ensure responsible end-of-life product management for your devices.
Our new 10.1” Smart Operation Panel makes it easier to move between tasks more rapidly and conveniently. With the same gestures you use on your smartphone or tablet, you can access settings, preview and configure detailed layout options allowing you to simplify document creation.
Managed Print & IT Services for Government
Protect your investment in printers, lower your operating costs and address security requirements with Superior’s Managed Print & IT Solutions and Services for Government. We’ll assess your situation, advise you on business processes and workflows, rightsize your fleet, implement software and provide onsite support.
Learn how you can transform your print environment with Superior Copy’s Managed Print & IT Solutions and Services to centralize the control and security of your print output and devices.
Achieve better business outcomes with proactive, strategic device management.
Print management involves managing the devices, software and applications and supplies of an organization’s office printers, multifunction devices and other print devices that may be used so that they are accessible to all employees who need to use them.
Our print device management solutions ensure device availability, optimized infrastructure for better total cost of ownership (TCO), seamless workflows, up-to-date security and streamlined strategy, while freeing your teams to focus on core competencies.
Find out how Superior Copy can help your business get high visibility to help reduce costs and increase productivity.
Enhance and protect your investments. Simplify workflows and maximize uptime.
We make it our business to make your business more efficient and effective. Get the most out of your Business Technology investments by ensuring your hardware and software remain continuously maintained and always current. Superior Copy offers many flexible software solutions and services to help you empower productivity and data security, control costs and gain competitive agility.
SCM’s tenured, on-site technicians provide support and service over the phone, via remote desktop and on-location.
We also help set up and maintain security factors for your equipment to lock in who can use your technology.
Let’s get in touch! Learn how outsourcing your IT management to Superior Copy can help empower your business strategy.
Device, Data & Document Safeguard Solutions
We offer a comprehensive approach to managing and safeguarding information that can be tailored to your unique requirements. Our solutions help protect data in motion, help secure data in use, and safeguard data at rest.
Our Device, Data and Document Security solution from Ricoh can help you protect data in motion with integrated software and hardware capabilities such as:
- 128-bit encryption
- Recipient rights for viewing, editing, deleting, etc., that document creators can assign to help safeguard information that’s being shared
- Web Image Monitor software to block or restrict unauthorized IP access and DDoS attacks
- Secure Socket Layer (SSL) transmission to prevent data interceptions
- Two-Person Control/Two-Person Integrity, which does not allow a system to be operated by fewer than two separately authenticated individuals
Data is vulnerable when workers are accessing and using information ― the bulk of their day-to-day tasks. Our data protection solution from Ricoh helps you reduce the risk of internal threats with capabilities such as:
- Controlling worker access through authentication provided by Common Access Card/Personal Identity Verification
- Centralizing audit capabilities with Web Image Monitor software
- Managing digital rights by setting policies to block printing of sensitive information or to require watermarks
- Analyzing print streams for personally identifiable information and replacing it with generic letters like “XXX”
The classified, confidential or sensitive information your workers use every day can be housed in content management systems and on printers, PCs and other devices and this requires ongoing secure storage. Our government data protection solutions from Ricoh can provide:
- Hard-drive and address-book encryption
- DataOverwriteSystem Security (DOSS) to overwrite or delete latent information on MFP hard drives
- Secure delete technology printers, like the InfoPrint 4100 and InfoPrint 5000 families, which erase data remnants on the blade servers
- Integration with content management systems to help you identify specific types of information and track where each type is stored
Optimize Government Operations
Superior’s Business Solutions for Government will help you centralize, automate and optimize processes to accelerate access to information, minimize error, enhance security and reduce administration expenses. Discover how Superior can help you improve citizen and service member experiences, achieve agency sustainability targets, and uncover potential savings.
Document capture solutions that scale to your need digital transformation engage employees.
Superior’s Intelligent Capture services and Ricoh technologies promise increased productivity and time savings that translate into overall lower reduced costs. The solution that will deliver the best results depends on two factors: document images to be captured and volume by location.
Maximize business results with an optimized solution.
You can find turnkey capture workflows for common processes like AP/AR. However, government agencies have unique needs that require customized solutions. We can work with your team to design custom software implementations optimized for maximum results to meet your specific needs.
Reveal insights to keep your business moving forward.
Successfully digitizing and managing information enables you to:
- Increase productivity by eliminating time spent searching for or recreating information.
- Implement new digital processes with minimal business disruptions.
- Store data in-house, in the cloud or use a hybrid solution.
- Deposit digitized data into a content management system (CMS) for anytime access to information.
- Incorporate data into workflows and business processes within your CMS, CRM or other systems.
- Collaborate more effectively with information that’s organized, useful and easy to share.
- Help ensure data is secured and provides tools to assist with governance and compliance.
- Derive useful information from data analysis capabilities.
Help reduce overhead and operate efficiently.
Help reduce costs associated with capturing, managing and securing information with our Capture & Conversion Services.
- Retrieve a specific document with a quick search — avoid file cabinets and storage boxes.
- Prevent downtime from paper files from being lost or damaged.
- Keep data secured to avoid breaches.
- Safeguard data in mandated formats for compliance.
- Free up space and reduce on-site or off-site storage costs.
Automate and manage processes.
Our intelligent document and data capture tools make sense of incoming information and automatically classify, sort, index, tag and extract data. Beyond digitization, our services include designing and implementing strategies for functions like AP/AR processing and claims management — to help meet your needs and requirements.
- Improve visibility and align with a solid strategy.
- Implement process changes with minimal interruption to your business.
- Manage day-to-day processing and maximize operations to meet SLAs.
Superior’s Digital Process Automation with Ricoh technologies simplifies tasks and processes associated with your forms by converting paper to e-forms, making digital forms fully editable, automating approval workflows, managing and securing forms information, incorporating forms into your enterprise content management system (ECM) and more. Avoid costs associated with pre-printed forms and improve efficiency.
E-forms make data useful, organized and easily accessible.
If critical information is trapped on pre-printed paper forms and non-editable PDF files, it’s practically useless. Paper gets lost, entered inaccurately or damaged. Electronic forms in unchangeable formats must be printed, filled out manually and then scanned. It all slows productivity.
Digital, editable, searchable and accessible forms reduce the chance of these problems. Our powerful OCR (optical character recognition) technology converts forms – paper, PDF files, images and more – into editable and searchable e-forms. Information collected is validated, stored, organized and secured. e-forms can be incorporated into your ECM to kick off automated review workflows. Electronic signatures means approvals can happen in minutes rather than days and allow you to better leverage mobile technology.
Digitize your paper forms to reduce processing time and lost paperwork.
With our Digital Process Automation, we can deliver the tools and services you need. Our options are always flexible and scalable. Together, we can:
- Scan and capture your paper forms.
- Deliver the scanning and OCR technology you need for forms scanning and capture.
- Train your workers on how to use the software.
- Unlock the value of data that was previously trapped in forms.
- Reduce data entry errors and time spent correcting them.
- Access screens that look exactly like familiar paper forms.
- Convert existing digital forms so they can be filled in, auto-signed, edited, saved and shared.
- Enable users to only complete fields once. Pre-populate information.
- Speed approvals with automated review workflows and eSignatures.
- Capture and move crucial forms into core business systems.
Electronic forms help save time, money and resources.
- Help lower operating costs by dealing with less paper and making digital processes more efficient.
- Save on the cost of office space or storage, whether you keep forms onsite or at an offsite facility.
- Do away with expensive pre-printed forms and reduce waste when templates change.
- Replace costly forms-based manual processes with digital automated processing and workflows.
- Avoid compliance risks associated with paper forms.
- Store, revise, retrieve, distribute, share and manage eForms in a secured environment.
- Reduce resources and time by deploying forms in hours rather than months.
Your Investment is Protected
& Your Business Supported
When you lease or purchase from Superior, you’re not only investing in the best-in-class hardware and software solutions available, your investment is protected with our comprehensive, flexible and customizable maintenance coverage options.
When you need help, we’ll be there within 2 hours on average.
We support your business technologies with our team of highly trained, local technicians and support professionals. Our tenured, expert technicians receive training directly from Ricoh—as well as our own programs—to provide consistent service and maximum uptime. Our technicians use state-of-the art wireless technology, giving them real-time access to business-critical data at the point of service—including access to parts and inventory databases, service histories, equipment schematics and more.
When you partner with Superior, you’re guaranteed superior support.
