K-12 & Higher Ed Solutions & Services
Share and Protect Information Seamlessly
Enhance student experiences and optimize administrative processes with innovative technologies tailored for Higher Education and K-12 teaching and learning environments. Superior offers a wide range of education-centered tech and expert technologists to support your investments.
Explore how your institution can help improve student outcomes and maximize cost savings with strategic partnership with Superior.
Enhance the College Experience.
Discover proven technologies to help you enhance the student experience, optimize administrative processes and attract students with new innovations.
Campus Printing Solutions
Superior’s Campus Print Solutions from Ricoh & Savin can help to automate print processes, streamline production print capabilities, enhance data security and more.
Superior Copy can help you design a centralized print strategy tailored to meet your institution’s needs for departmental, student, guest and production printing.
Learn more about our Managed Print Solutions and Services.
Ricoh’s centralized printing solutions from Superior Copy give you more control over campus print and enable you to track user data so you can make more informed decisions when it comes to reducing print costs. Print automation and the latest software applications make the campus print experience more convenient for students and streamline print workflows so faculty and staff can stay productive.
Superior can help you meet compliance regulations, protect student and other sensitive data.
We can provide a variety of print security options, including:
- Secure Print Release that lets users choose how output will be delivered
- Device data encryption that helps protect information shared over your devices
- Card-based authentication products that help to safeguard documents
Learn more about our Printer Security Solutions.
Superior can help transform your print ecosystem and help manage your print infrastructure, creating a highly effective campus print environment. Plus, your investment is always protected and you are always supported. To help maximize device uptime and streamline print tasks campus-wide, our IT Services experts can provide you with necessary, proactive support.
Learn More about our Managed IT Services and Solutions.
Partner with Superior Copy to bring the best-in-class, most reliable Business Technologies to your campus. Ricoh technologies offer fast, easy mobile printing that is seamless with your existing network.
Our Mobile Printing Solutions for Universities integrates easily with existing infrastructure and can handle thousands of users and multiple vendor print devices — making it ideal for an expansive campus-wide deployment. Users can easily submit documents, emails and web content from their mobile devices to designated printers on campus for incredible convenience. IT departments can configure it to accommodate a growing base of mobile users with exceptional versatility, easy-to-maintain control and encrypted data protection.
Convenient Printing for Users:
- Email. The user simply sends an email with a document attachment to a printer’s email address from any mobile device to the remote print device email address.
- Web Submission. Visit the easy-to-use web-printing portal, choose a printer, upload a document and submit for printing.
- Mobile Application. Ricoh offers a propriety mobile application for iOS, Android™ and BlackBerry® users that provides mobile printing within moments. The user submits the job and retrieves it from any connected printer after authentication at the device.
- Windows Driver. Print from any Windows-based computer to a remote output device in the enterprise. The special PrintWhere driver even compresses and encrypts data prior to delivery.
Power and Versatility for Administrators:
- Cost recovery. School IT departments can enhance accountability for mobile users by capturing, tracking and allocating print costs to specific printers automatically.
- Security. The solution is installed on campus network servers, so your IT Staff can manage all campus print traffic following one set of protocols for optimal efficiency. Document processing and encryption is performed on the network to help protect data during the entire document lifecycle. In addition, Ricoh printers and MFPs support Secure Release to ensure documents remain in the right hands.
- Scalability. Ricoh’s innovative mobile printing solution offers many unique capabilities typically available only with cloud-based solutions. Users can access private enterprise print services from nearly any network or device with minimal configuration. Your IT teams have full control over how and where print jobs are delivered on the network. The customizable architecture ensures that the network can accommodate thousands of new print users without taxing existing infrastructure or IT resources.
Automate and streamline high-volume printing and fulfillment.
Keep students and other university print center customers coming back with high-quality production print services and solutions that offer exceptional efficiency and help you save money.
Costs rise significantly when you outsource production print projects, such as recruitment packets, HR manuals and custom-printed golf shirts. If your current print center has difficulty handling large orders, or manual processes delay completion deadlines, our production print team can design a highly-efficient, high-quality and cost-effective print center that lets you:
- Automate job submissions, ticketing and more
- Reduce errors and guesswork with templates and version control
- Easily manage your assets and personalize materials via a convenient web-based portal
Whether you need high-speed production printers to deliver paper products quickly or you’re looking to expand your production print offerings, we can get you set up to produce everything in-house. To free IT and other staff to focus on more important university initiatives, we can also administer your print management system, strategically manage your university print environment and help to bring your mail operations into the future.
After assessing your current print environment, our Business Technology experts can work with you to reduce or remove IT’s print management burden — freeing up capital expenses currently allocated for print servers as well as IT resources currently used for print-related maintenance and support.
We can further optimize business processes and enhance communications with our Managed Services — helping to improve efficiencies and increase productivity campus-wide.
Superior’s Business Technology Solutions alongside our Ricoh-certified technology experts, our team can help you:
- Integrate your new print environment with campus-wide IT networks
- Accommodate thousands of mobile devices without straining your IT departments
- Keep your print ecosystem up to date with the latest software and security patches
Our team will also help to ease the transition for faculty, students and staff with digital transformation services with onboarding assistance.
Campus Technologies
Superior’s Campus Technologies & Solutions from Ricoh & Savin enhance collaboration and future-proof digital natives with innovative digital technology.
Enabling professors and students to leverage digital technology that supports hands-on collaboration can increase student engagement, empower students to think more critically and improve their ability to work with others.
Our Business Technology Experts can design and implement collaborative learning environments in classrooms, libraries, study rooms and open spaces with solutions that include:
- Unified Communication Systems (UCS) and other audio-visual tools that enhance a remote guest speakers experience across campus.
- Interactive whiteboards (IWB) — also known as interactive flat panel displays (IFPD) — that make it easy for professors and students to share ideas.
Superior Copy’s IFPDs from Ricoh offer a variety of options to enhance collaboration. With the ability to control IFPDs via tablets or smart devices, professors can facilitate more dynamic discussions with increased mobility. Students can interact with the displays directly from bring-your-own devices (BYOD) — providing them with additional ways to join in on class discussions. Plus, the Windows® 10 controller supports preferred apps like Microsoft® 365® and lets participants work with documents they’ve already created.
Learn more about our Interactive Whiteboards.
Simplify administrative tasks with digitization and data management solutions.
Superior Copy can help build and maintain a solid foundation of support for an agile administration team. We can provide administrative staff with the tools they need to help reduce costs, optimize processes and simplify compliance regulation procedures. Digitizing and centralizing information are good ways to optimize processes, increase productivity and improve communication by bringing disparate systems together. You can further improve administration’s ability to work smarter and faster with process automation.
Get high visibility into device usage with our MFPs and printer tracking software from Ricoh. Our Business Technology Solutions for Universities captures data for every authenticated user campus-wide:
- Automatically import student billing information
- Easily charge back user costs
- Get reports emailed to you
Once you digitize most of your paper information and upload it to a central repository, a world of process automation opportunities become available that can help faculty, staff and students to keep work moving. For example:
- Automatic emails can remind AP/AR staff of payments coming due
- Financial Aid can generate automated notifications to let students know what’s missing in the application process
From digitizing documents so you can introduce paperless classrooms, to reducing redundancies and simplifying the process of meeting FERPA and other compliance regulations, we have the technologies you need to help your administrative staff provide better support to your students. Plus, our Business Technology Experts can help your IT staff free up resources that can be used to further support administration and help management meet strategic university initiatives.
Our Business Technology Experts can work with you to reduce or remove IT’s print management burden — freeing up capital expenses currently allocated for print servers as well as IT resources currently used for print-related maintenance and support.
We can further optimize business processes and enhance communications with our Managed Services — helping to improve efficiencies and increase productivity campus-wide.
Our Business Technology Solutions alongside our Ricoh certified technology experts, Superior Copy can help you:
- Integrate your new print environment with campus-wide IT networks
- Accommodate thousands of mobile devices without straining your IT departments
- Keep your print ecosystem up to date with the latest software and security patches
Our team will also help to ease the transition for faculty, students and staff with digital transformation services with onboarding assistance.
Campus Mail and Packages
Superior’s Campus Mail Services with Ricoh & Savin can help modernize and optimize campus mail for faculty, staff and students all while offsetting costs by bringing in more campus revenue with improved print and mail services.
Our student mail solutions from Ricoh can significantly reduce wait times and make the process less disruptive to your students’ busy college lives. We can set up your system to alert students when you receive their mail — so they don’t have to wait at the counter while mailroom employees search to see if any mail has arrived. Once alerted, students can stop by the mail center at their convenience, notifying mailroom employees to retrieve their packages with a quick swipe of their student IDs — experiencing fewer lines and minimal hassle.
With our campus mail solutions from Ricoh, you can also provide faculty and staff with direct access to digital mailboxes on their smart devices, and help to increase mail center employee productivity by automating mailroom tasks — giving staff more time to focus on assisting students.
Our Business Technology Experts can work with your institution to design Campus Mail Services tailored to meet your university’s unique needs. From introducing mail concierges that help to make drop-off and pick-up hassle free for students to setting up mail-tracking and security features — such as electronic signature requirements for delivery and pickup — we have a variety of services and out-of-the-box solutions from Ricoh that we can package based on your specific requirements. Our campus mail solutions include:
- Mail and package kiosks that enable students to quickly walk in to pick up packages, purchase stamps and more
- High-density mailboxes for more storage capacity and a reduced footprint
- Intelligent Lockers to help protect students’ delivered packages
Now you can provide your students with safe lockers for valuables they receive via online shopping. Ricoh’s Intelligent Lockers are scalable, electronic locker systems that make it easy to add more space as your student body grows. Plus, they can be assigned and reassigned with ease.
In addition, you can reduce the chances of lost or misplaced mail with our high-tech tracking system that:
- Registers packages into a cloud management system upon arrival.
- Assigns both a locker and a release code for scanned items.
- Notifies recipients that packages have arrived via email.
- Records and stores the information in your package management system.
University Workflow Solutions
Superior’s University Workflow Solutions from Ricoh can help increase productivity and improve student outcomes by using digitization, process automation, and smart data that leads to staff insights and innovation.
Digitizing student information and organizing unstructured data is key to streamlining the enrollment process for a more convenient student experience. Our Business Technology Experts can create a process that works for your specific needs — such as scanning student applications directly into your student information system (SIS). With our digitization and document management services and solutions from Ricoh, Superior Copy can help make your documents easily searchable so staff can find specific student records quickly.
Once we’ve captured, digitized and uploaded applicant information to your student data repository, we can then index and organize this information, enabling more efficient enrollment processes, such as:
- Automated messages that help to guide prospective students through incomplete sections of the admissions package.
- Easy access to student information to help staff respond to questions about application details right away.
- Prompt, automated notifications regarding acceptance status.
Superior Copy can help you maximize efficiency, improve agility and increase student satisfaction with hardware and software that align with your most important student enrollment goals. For example, with digitization and data processing solutions you can:
- Implement new digital processes with minimal disruptions to workflows.
- Incorporate student data into administrative processes within your SIS or content management system (CMS).
- Reduce data redundancies and collaborate more effectively with information that’s well-organized and easy to share.
If you’re looking to free up your enrollment and other administrative employees even more, our Managed Services team can help you:
- Digitize your mailed and faxed documents, and link them to the digital record along with accompanying electronic correspondence.
- Manage the personalization and distribution of admissions decisions and financial aid award letters.
- Our Managed Services consultants can help you significantly improve the admissions process — resolving potential snags before they ever become an issue.
By empowering employees with smart data, they can get the insights they need to help your organization grow. Our Business Technology Experts can help by:
- Assessing your current situation to see where you are along your digital transformation journey.
- Helping to find and fill gaps on how information is shared between departments.
- Developing analytics dashboards tailored to provide the insights you need to meet changing student expectations.
We can work with you to make sure process changes run smoothly — helping faculty, staff and students to ease into new ways of moving information. We can also team up with your IT staff to seamlessly integrate new digital solutions with your current infrastructure while enhancing data security across your network.
When a high number of employees are accessing student data across campus on a variety of devices, you want to make sure security protocols are in place to help protect this information. Superior Copy can provide authentication solutions from Ricoh that require employees to use passcodes to access certain types of data — helping to ensure that faculty and staff can only access the data they need.
We can also help to improve information governance and cyber security by tailoring a variety of out-of-the-box data security features to fit your university’s specific needs, including:
- Role-based authorization
- DoD 5015.2- and VERS-certified records management
- Security watermarks
- Cloud backup for disaster recovery
Digitizing paper documents and centralizing content can help faculty and staff share more reliable information much faster. Centralized digital data can also:
- Empower administration with instant visibility into outstanding student information needed by the registrar.
- Help your accounts payable (AP) and accounts receivable (AR) departments reduce costs with fewer labor-intensive processes.
- Enable human resources to easily share employee documents with other departments.
With our comprehensive Business Technology Solutions portfolio from Ricoh, we’ve helped a number of educational organizations optimize processes and reduce paper consumption by digitizing files, student records and other information — leading to more efficient and cost-effective data workflows.
Content digitization and centralization can also help you improve the student experience in many ways — such as integrating departmental processes to help during the application process by giving students the ability to log into your content repository to make sure their scholarships are in place.
Once we’ve helped you digitize your information and made it available in a central repository, we can help you work even smarter by making your sensitive data easier to measure and manage, so when it comes time to prepare information for HIPAA, FERPA, PCI and other regulatory agencies, you can move quickly, with confidence in the accuracy of your data.
Enrich the K-12 learning journey.
Transforming learning, teaching and administration by providing technology advantages to help students succeed.
Managed Print & IT Services for K-12
Superior’s Managed Services in concert with our Ricoh technologies help your schools enjoy a more efficient and cost-effective K-12 print environment.
Get Managed Print Services tailored for your unique school district.
After assessing your current print environment, Superior will design a print strategy tailored to your district’s needs. We can optimize print throughout your district in a number of ways, including:
- Integrating your new print environment with your IT network
- Easing the transition for faculty, students and staff with digital transformation services
- Keeping your print ecosystem up to date with the latest software
With our Multifunction Printers for Education from Ricoh— designed specifically for learning environments — students and teachers can exchange ideas digitally by:
- Managing folders and documents located in the cloud from one to one computing or smart devices
- Scanning documents to Canvas® Learning Management Platform directly from the multifunction printers (MFP)
- Printing from the cloud via mobile devices
To help maximize device uptime and streamline print tasks throughout your district, our Technology Services team can provide the proactive support you need.
Superior’s Technology Experts together with our Ricoh Technology Portfolio, can help you implement a centralized print solution that streamlines workflows by letting users perform tasks quickly and easily. And with follow-you printing, you can retrieve documents remotely from any cloud-enabled MFP — anytime, anywhere.
Plus, we can integrate a web interface into your print environment so your administrative staff can improve cost accounting in a number of ways, including:
- Tracking all printing on local, networked and direct-to-IP print jobs
- Setting copying and printing budget limits for individual users
- Creating rules that send the right output to the right devices
Superior’s Technology Experts will make recommendations for protecting student and other sensitive data. Then we’ll tailor a combination of out-of-the-box security features from Ricoh for your specific needs. We have a variety of security features that can work for you, including:
- Secure Print Release that lets users choose how output will be delivered
- Device data encryption that helps protect information shared over your devices
- Data Overwrite Security System (DOSS) that reduces the risk of information theft by overwriting latent data on your devices’ hard drives
- Card-based authentication products that help to ensure sensitive documents don’t end up in the wrong hands
Teachers need all the technical support they can get to help students reach their educational goals.
With Superior’s IT Services for Education with Ricoh Technologies, you can empower your IT department to:
- Drive innovation with more time to focus on strategic learning initiatives.
- Create a more collaborative learning community.
- Enhance data security and streamline compliance processes.
Our Technology Experts can help you select, procure and deploy IT solutions from Ricoh that support these objectives and more.
Enable IT to proactively support your district’s educational goals.
By shifting the responsibilities of infrastructure maintenance and help-desk support to Superior, you can maximize device uptime so teachers and students can stay productive without pulling valuable time away from your IT department. This allows IT to focus on strategic learning initiatives, such as:
- Migrating additional technologies to the cloud to free up more resources.
- Introducing applications that help streamline the learning environment.
- Integrating curriculum team solutions into your current infrastructure — Superior’s Ricoh-certified experts and expansive Ricoh portfolio can support open educational resources (OER) that improve teaching, learning, assessing and researching processes without breaking your budget.
Our Technology team can join your district’s management and IT departments in strategic conversations about these and other types of educational initiatives — helping you to determine what technological opportunities are available to keep your district ahead of the digital curve.
Transition to a new and improved learning environment with ease.
Whether you’re looking to bring in a new digital learning platform or other technology that helps to improve the learning experience and increase productivity, everyone involved needs to be able to jump in and use the new technology quickly, easily and efficiently. From introducing 1:1 computing to implementing solutions that improve document management and enhance data security, Superior’s Ricoh-certified experts can assess your current educational operations to evaluate your district’s specific needs. We can also help to roll out:
- A variety of workflow and information management solutions
- Tech-assisted learning in all classrooms
- Online and blended-learning solutions
After deploying new learning technologies, we onboard all stakeholders within your district, helping them to quickly learn, access and use your new systems in a secured environment that helps to protect data and documents. We also work to integrate your new technologies into your current infrastructure and provide mobile access to students, teachers, parents and administration staff so they can access your solutions from smartphones, tablets and laptops anytime, anywhere.
Easily measure and manage your school district’s data.
With increased mobility, collaborative tools and new digital learning environments in place, security and data management become growing concerns. Secured access to information in the cloud via smart devices is a necessity in order to help protect confidential information. Internet filtering is critical to helping school districts stay CIPA compliant. And districts need to be able to manage data in a proactive way to streamline FERPA and E-rate compliance procedures.
To help protect documents in your district’s print centers, our Ricoh MFPs can provide out-of-the-box security features, including:
- Secure Print Release
- Passcode authentication
- Device data encryption
We can also provide multi-factor authentication across applications, VPNs and endpoints to help further safeguard data and documents. Plus, we can help to ensure that your network and cloud infrastructures have the latest protection with automated security patch updates. When you partner with Superior, our team’s top priorities is to improve data and document security and help you stay compliant with well-organized, easily accessible data, so you can rest easy.
Create a robust Digital Learning Environment
Superior’s K-12 Learning Innovation and Collaboration Solutions and Services help you enhance classroom collaboration and raise productivity in your district.
Enable collaboration and active learning in tailored, digital learning environments for classrooms, libraries, open spaces and other areas. Receive design, integration and implementation services from experienced Ricoh education experts, along with maintenance/support plans tailored to your needs.
Superior’s K-12 Education technology solutions from Ricoh are an investment in teaching and learning excellence. We can help you clarify and implement your vision for digitally enhanced classrooms and collaboration spaces – all based on industry best practices and scalable technologies that protect your investment.
Augment student and staff performance:
- Extend the usability of your learning management system.
- Expand access to information with streaming and record-on demand capabilities.
- Maximize student engagement with support for mobile devices.
- Relieve overburdened IT and ICT staffs with expert, certified technical support.
- Reduce the number of IT support incidents and disruption associated with classroom technology.
Differentiate your school, district, college or university with attractive, functional collaboration spaces and classrooms. Each customized, multisensory space can include:
- Interactive Whiteboards/Flat panel displays (IFPDs)
- Short-throw projectors
- Video conferencing systems
- Mobile and on-demand printing
Create more collaborative learning environments that help teachers improve student engagement with interactive digital displays.
Learn more about our Interactive Whiteboards.
Learn more about our Collaboration Software for Interactive Whiteboards/Flat Panel Displays.
Take collaboration to a new level.
Bring your ideas into focus with engaging visuals and videoconferences that illustrate ideas and encourage teamwork and innovation. Our high-quality, high-resolution screens with interactive features empower your students to collaborate, share, edit and annotate in real-time, wherever they are. Improve your students’ comprehension of complex topics and have more productive brainstorming sessions. Expand your lessons to beyond the classroom with virtual field trips and other engaging web experiences. A range of screen sizes and resolutions mean you can find an interactive whiteboard/flat panel display to meet your needs.
- Create dynamic learning environments with interactive whiteboarding and image-sharing capabilities.
- Conduct smooth classes and meetings with intuitive, easy-to-use operations.
- Quickly and easily set up lessons, video conferences, remote meetings, etc.
- Connect to the web and mobile devices to enhance presentations with online content.
Optimize Education Operations
Superior’s Business Solutions for K-12 education will help you centralize, automate and optimize processes to accelerate access to information and reduce administration expenses.
Document capture solutions that scale to your need digital transformation engage employees.
Superior’s Intelligent Capture services and Ricoh technologies promise increased productivity and time savings that translate into overall lower reduced costs. The solution that will deliver the best results depends on two factors: document images to be captured and volume by location.
Maximize business results with an optimized solution.
You can find turnkey capture workflows for common processes like AP/AR. Often, however, businesses have unique needs that require customized solutions. We can work with your team to design custom software implementations optimized for maximum results to meet your specific needs.
Reveal insights to keep your business moving forward.
Successfully digitizing and managing information enables you to:
- Increase productivity by eliminating time spent searching for or recreating information.
- Implement new digital processes with minimal business disruptions.
- Store data in-house, in the cloud or use a hybrid solution.
- Deposit digitized data into a content management system (CMS) for anytime access to information.
- Incorporate data into workflows and business processes within your CMS, CRM or other systems.
- Collaborate more effectively with information that’s organized, useful and easy to share.
- Help ensure data is secured and provides tools to assist with governance and compliance.
- Derive useful information from data analysis capabilities.
Help reduce overhead and operate efficiently.
Help reduce costs associated with capturing, managing and securing information with our Capture & Conversion Services.
- Retrieve a specific document with a quick search — avoid file cabinets and storage boxes.
- Prevent downtime from paper files from being lost or damaged.
- Keep data secured to avoid breaches.
- Safeguard data in mandated formats for compliance.
- Free up space and reduce on-site or off-site storage costs.
Automate and manage processes.
Our intelligent document and data capture tools make sense of incoming information and automatically classify, sort, index, tag and extract data. Beyond digitization, our services include designing and implementing strategies for functions like AP/AR processing and claims management — to help meet your needs and requirements.
- Improve visibility and align with a solid strategy.
- Implement process changes with minimal interruption to your business.
- Manage day-to-day processing and maximize operations to meet SLAs.
Superior’s Digital Process Automation with Ricoh technologies simplifies tasks and processes associated with your forms by converting paper to e-forms, making digital forms fully editable, automating approval workflows, managing and securing forms information, incorporating forms into your enterprise content management system (ECM) and more. Avoid costs associated with pre-printed forms and improve efficiency.
E-forms make data useful, organized and easily accessible.
If critical information is trapped on pre-printed paper forms and non-editable PDF files, it’s practically useless. Paper gets lost, entered inaccurately or damaged. Electronic forms in unchangeable formats must be printed, filled out manually and then scanned. It all slows productivity.
Digital, editable, searchable and accessible forms reduce the chance of these problems. Our powerful OCR (optical character recognition) technology converts forms – paper, PDF files, images and more – into editable and searchable e-forms. Information collected is validated, stored, organized and secured. e-forms can be incorporated into your ECM to kick off automated review workflows. Electronic signatures means approvals can happen in minutes rather than days and allow you to better leverage mobile technology.
Digitize your paper forms to reduce processing time and lost paperwork.
With our Digital Process Automation, we can deliver the tools and services you need. Our options are always flexible and scalable. Together, we can:
- Scan and capture your paper forms.
- Deliver the scanning and OCR technology you need for forms scanning and capture.
- Train your workers on how to use the software.
- Unlock the value of data that was previously trapped in forms.
- Reduce data entry errors and time spent correcting them.
- Access screens that look exactly like familiar paper forms.
- Convert existing digital forms so they can be filled in, auto-signed, edited, saved and shared.
- Enable users to only complete fields once. Pre-populate information.
- Speed approvals with automated review workflows and eSignatures.
- Capture and move crucial forms into core business systems.
Electronic forms help save time, money and resources.
- Help lower operating costs by dealing with less paper and making digital processes more efficient.
- Save on the cost of office space or storage, whether you keep forms onsite or at an offsite facility.
- Do away with expensive pre-printed forms and reduce waste when templates change.
- Replace costly forms-based manual processes with digital automated processing and workflows.
- Avoid compliance risks associated with paper forms.
- Store, revise, retrieve, distribute, share and manage eForms in a secured environment.
- Reduce resources and time by deploying forms in hours rather than months.
Increase IT Flexibility
Superior can help you modernize your infrastructure to simplify IT management, enhance security and compliance, and reduce operational spending.
Note* The services and solutions in this video are intended to provide an informational overview. Select Education Solutions and Services from Superior, with Ricoh are available in the U.S.
Teachers need all the technical support they can get to help students reach their educational goals.
With Superior’s IT Services for Education and Ricoh technologies you can empower your IT department to:
- Drive innovation with more time to focus on strategic learning initiatives.
- Create a more collaborative learning community.
- Enhance data security and streamline compliance processes.
Our Technology Experts can help you select, procure and deploy IT solutions from Ricoh that support these objectives and more.
Enable IT to proactively support your district’s educational goals.
By shifting the responsibilities of infrastructure maintenance and help-desk support to Superior, you can maximize device uptime so teachers and students can stay productive without pulling valuable time away from your IT department. This allows IT to focus on strategic learning initiatives, such as:
- Migrating additional technologies to the cloud to free up more resources.
- Introducing applications that help streamline the learning environment.
- Integrating curriculum team solutions into your current infrastructure — Superior’s Ricoh-certified experts and expansive Ricoh portfolio can support open educational resources (OER) that improve teaching, learning, assessing and researching processes without breaking your budget.
Our Technology team can join your district’s management and IT departments in strategic conversations about these and other types of educational initiatives — helping you to determine what technological opportunities are available to keep your district ahead of the digital curve.
Transition to a new and improved learning environment with ease.
Whether you’re looking to bring in a new digital learning platform or other technology that helps to improve the learning experience and increase productivity, everyone involved needs to be able to jump in and use the new technology quickly, easily and efficiently. From introducing 1:1 computing to implementing solutions that improve document management and enhance data security, Superior’s Ricoh-certified experts can assess your current educational operations to evaluate your district’s specific needs. We can also help to roll out:
- A variety of workflow and information management solutions
- Tech-assisted learning in all classrooms
- Online and blended-learning solutions
After deploying new learning technologies, we onboard all stakeholders within your district, helping them to quickly learn, access and use your new systems in a secured environment that helps to protect data and documents. We also work to integrate your new technologies into your current infrastructure and provide mobile access to students, teachers, parents and administration staff so they can access your solutions from smartphones, tablets and laptops anytime, anywhere.
Easily measure and manage your school district’s data.
With increased mobility, collaborative tools and new digital learning environments in place, security and data management become growing concerns. Secured access to information in the cloud via smart devices is a necessity in order to help protect confidential information. Internet filtering is critical to helping school districts stay CIPA compliant. And districts need to be able to manage data in a proactive way to streamline FERPA and E-rate compliance procedures.
To help protect documents in your district’s print centers, our Ricoh MFPs can provide out-of-the-box security features, including:
- Secure Print Release
- Passcode authentication
- Device data encryption
We can also provide multi-factor authentication across applications, VPNs and endpoints to help further safeguard data and documents. Plus, we can help to ensure that your network and cloud infrastructures have the latest protection with automated security patch updates. When you partner with Superior, our team’s top priorities is to improve data and document security and help you stay compliant with well-organized, easily accessible data, so you can rest easy.
Superior Managed Service and Support
You use a number of solutions to meet your workflow and information management challenges – but managing all of this software is difficult in today’s complex IT environment. Hiring internal administrators and providing training can be cost prohibitive. Outsourcing to other IT services companies can create more headache than help – especially since the majority of these companies don’t have the knowledge or experience to support Ricoh applications effectively.
Whether you’re investing in Ricoh software for output management, scan and capture, enterprise content management or any of our solution offerings, Superior can provide administration of the application for you – remotely or on-site. Our Application Administrators know Ricoh software inside and out. With trained professionals focusing on your applications, you can free up your time and resources to focus on your core business.
This Service Covers:
- Trained Professionals. Superior’s Ricoh-certified support team has the knowledge and experience necessary to provide effective, optimized support.
- IT Infrastructure. Superior’s Ricoh Application Administrators ensure your investment in your Ricoh technology is running efficiently.
Your Investment is Protected
& Your Business Supported
When you lease or purchase from Superior, you’re not only investing in the best-in-class hardware and software solutions available, your investment is protected with our comprehensive, flexible and customizable maintenance coverage options.
When you need help, we’ll be there within 2 hours on average.
We support your business technologies with our team of highly trained, local technicians and support professionals. Our tenured, expert technicians receive training directly from Ricoh—as well as our own programs—to provide consistent service and maximum uptime. Our technicians use state-of-the art wireless technology, giving them real-time access to business-critical data at the point of service—including access to parts and inventory databases, service histories, equipment schematics and more.
When you partner with Superior, you’re guaranteed superior support.
